XMPro Administrators may need to grant or modify access for new or existing companies from time to time, for example, when a new company signs up to use Subscription Manager.
When a user signed up via the Register page and marked his company as being a new company, the new company will be created, but will not have access to Subscription Manager automatically. Subscription access needs to be approved by an XMPro Administrator, after which the new user will receive an email and be able to log in to the system as an administrator of his/her company.
To approve such a request, please follow the steps below.
- Open the Company page.
- Select the new company from the list.
- Click on Subscription Requests.
- Select the user’s name that signed up.
- Click Save.
If a company needs to be given access to a product, such as Data Stream Designer, the administrator of that company needs to submit a license request and it needs to be approved by an XMPro Administrator. The request can be approved using the same steps as above.
