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Troubleshoot – WebSockets are not working
All of XMPro’s products built on the Blade SPA framework use Web Sockets for live notifications and dashboards. On some servers, WebSockets are not enabled by default which may force XMPro to switch to other protocols like Server-Side Events or HTTP long polling which are not as robust as WebSockets.
To enable WebSockets on a Web Server, enable them via Windows Features as shown below:
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