Twilio SMS Action Agent

Description

Sends SMS messages to mobile numbers.

Configuration

To add the Twilio Action Agent to a stream, follow the steps below:

1. Ensure you have a use case open in the stream designer, this can be a new use case or an existing use case
2. From the toolbox on the left expand the Action Agents option and scroll down until you can see “Twilio”
   • You can also use the search in the header to find the agent quickly
3. Click and drag the Twilio Action Agent from the toolbox onto the canvas
4. Rename the action agent by clicking into the text area to the right of the icon
5. Save the Stream by clicking the save button in the action bar
6. Hover over the icon for the action agent until it turns orange and then double click to open the configuration page
   • You can optionally use the configure option on the action bar once you have selected the specific agent and then clicking this option
7. Configuration options
   • The Collection drop-down allows you to associate this agent with a specific collection. The selected option would be, by default, the same as the collection that was selected for the use case. If you do need to change it to another collection, select a different collection from the drop-down.
8. Twilio SMS Configuration options
   • Specify your Account SID
   • Specify your Authentication Token
   • Specify From whom the SMS needs to be sent by selecting the value from the drop-down
   • Specify to whom the SMS needs to be sent by selecting a value from the To drop-down
   • Type your SMS Message. Note that you can use placeholders, for example “{DeviceID}”
   • If you use placeholders, they will be added automatically to the Place Holders grid. Map each of these placeholders to the appropriate field.
9. Click Apply on the action bar, and then save the stream using the save button

Limitations

• None at this time.

Release Notes

Version:	1.67
Released:	04-Sep-2019
Release Notes:	Removing HTML tags from message text.