Issue

When attempting to install a new License key, the following is returned:

Resolution

There are two ways to resolve the below:

1. This license can be updated via the web services from the web server.
   1. On the web server navigate to: http://<site>/administration/GenericWebService.asmx
   2. Click update license
   3. Add the new key in and click Invoke to update
   4. Navigate to: http://<site>/administration/configuration/SettingsWebService.asmx
   5. Click Reload Settings to reload the site.config settings
   6. Click Invoke
2. The second involves ensuring the XMDesigner can access and update the site.config file. Please navigate to the website location within windows explorer and right click on the site.config and give everyone under security read/write rights and then update from within the XMDesigner once again.

Using the first option, is the easiest to accomplish a license update but any changes to the application settings from within the XMDesigner (new connection strings, etc.) will result in a similar error above.

Using the second option, will alleviate this future problem.

Issue

When running XMDesigner v5.0, if you see the following error:

Resolution

1. Right-click the XMDesinger.exe and select the option Run as Administrator