Task Link in XMAlert Emails is not Working

Issue

It has been reported that the task / activityA specific step in a process.  It will be the user interface for that step (web form or a screen), for example, the Leave Application (screen interface or web form) will be the first Activity in the Leave Requisition process.  The Leave Application Authorization will be the second step or Activity in the Leave Requisition process.  One Process can have multiple activities. link in reminder emails is not working.

The email link was something like “http://localhost/XMPro/…. “.

From the email context, the localhost is the server from where the email is accessed and the following 404 page not found error.

Resolution

1. Modified the Site URL for XMPro XMAlert Service using XMPro XMManagement Console to point to the server URL instead of local host and saved the configuration.
2. Restart the XMAlert Service. The link in the reminder emails is working as expected.