Data Stream Designer: I’m stuck/struggling using some aspect of the software. Where can I get help?

How Can We Help?

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Whether you are using the application, writing an agent, or installing Data Stream Designer you can get help at any time in a number of ways.

Documentation

Data Stream Designer has been documented quite thoroughly. A good place to start when looking for help would be the how-to guides.

If you know what you are looking for, use the menu on the left to navigate to the concept.

Help Page

If you encountered a problem while logged into Data Stream Designer, you can find help by clicking on the Help-icon in the top bar. This will open the Help page, which contains links to various resources.

Contacting Our Support Team

Contacting our support team can be done in one of two ways:

  1. Let us know what you are struggling with by sending us an email at [email protected]
  2. From the XMPro Documentation site, click on Support. You will be redirected to Team Support, where you can log into your account and submit a ticket.

 

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This is the legacy version of the XMPro Documentation site. For the latest XMPro documentation, please visit documentation.xmpro.com

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