Task Link in XMAlert Emails is not Working

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Issue

It has been reported that the task / activity link in reminder emails is not working.

The email link was something like “http://localhost/XMPro/…. “.

From the email context, the localhost is the server from where the email is accessed and the following 404 page not found error.

Resolution

  1. Modified the Site URL for XMPro XMAlert Service using XMPro XMManagement Console to point to the server URL instead of local host and saved the configuration.
  2. Restart the XMAlert Service. The link in the reminder emails is working as expected.
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